Privacy Policy
Privacy Policy
At Mini Waewae, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our site or make a purchase of our baby and toddler sock shoes.
1. Information We Collect
When you interact with our website, we collect certain personal information necessary to fulfill your orders and improve your shopping experience. This includes:
- Contact & Identity Data: Your name, billing address, shipping address, email address, and phone number.
- Transaction Data: Details about the products you have purchased from us and payment confirmations. (Note: We do not store your full credit card details; these are securely handled by our encrypted payment gateways).
- Device & Usage Data: Your IP address, browser type, time zone, and information about how you browse our website (collected via cookies).
We use your personal information to run our business smoothly and legally. Specifically, we use it to:
- Process, pack, and ship your orders.
- Communicate with you regarding your purchases, tracking updates, and customer service inquiries.
- Screen our orders for potential risk or fraud.
- Send you marketing communications, newsletter updates, or special promotions (only if you have explicitly opted in, and you can unsubscribe at any time).
We do not sell your personal information to third parties. However, we must share your data with trusted service providers to help us fulfill your orders and operate our store:
- E-commerce Platform: We use Website World to power our online store.
- Delivery & Courier Services: We share your name, phone number, and address with New Zealand courier networks to deliver your baby sock shoes.
- Payment Gateways: Your payment information is securely processed through third-party processors (such as Stripe, PayPal, Afterpay, or Laybuy).
- Legal Compliance: We may disclose your information if required to do so by New Zealand law, or to respond to lawful requests by public authorities.
Our website uses cookies to improve your browsing experience. Cookies allow the site to remember your actions and preferences (such as your shopping cart items). You can choose to disable cookies through your browser settings, but please note that some features of our online store may not function correctly as a result.
5. Data Security
We take reasonable technical and organizational measures to ensure your personal information is protected against unauthorized access, loss, misuse, or alteration. All transaction data handled on our site is encrypted using secure socket layer technology (SSL).
6. Data Retention
When you place an order through www.miniwaewae.co.nz, we will maintain your order information for our business records unless and until you ask us to delete this information.
7. Your Rights under the New Zealand Privacy Act 2020
You have strict rights regarding your personal information in New Zealand. At any time, you have the right to:
- Access the personal information we hold about you.
- Request that any incorrect personal information be corrected.
- Request that your information be deleted from our marketing databases.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or for operational, legal, or regulatory reasons. Any changes will be posted directly to this page.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
Email: hello@miniwaewae.co.nz
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